How Super Payments Work with Myaccountant & Beam

Paying your employees' super correctly and on time is a key responsibility of every employer.  Myaccountant partners with Beam, a secure and efficient Super Clearing House, to help you manage super payments with confidence.

Here’s what you need to know about how the Beam payment process works and what to do if something goes wrong.

The Super Payment Process (Step-by-Step)

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1. Submit Your Super Batch

In Myaccountant, you’ll need to create a Super Payment Request.  During this step, you’ll select your preferred payment method — either BPay or Direct Credit (EFT) or DirectDebit.

Submitting the request sends your batch details to Beam and generates a Payment Reference Number (PRN) which is unique to that batch.  The PRN and payment details are shown on screen, and you can also download them using the download button.

2. Make the Payment

If you’ve selected Direct Debit, then no further action is needed—Beam will automatically debit the payment from your nominated account on the due date.

If you’ve selected BPay or Direct Credit (EFT), you’ll need to manually transfer the payment using the details provided.

It’s essential to use the exact Payment Reference Number (PRN) for Beam to correctly match your payment to your super batch.

3. Auto-Matching by Beam

Beam’s system automatically reconciles the payment if the PRN and payment amount match.  No manual intervention needed.

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What Happens If You Don’t Pay (or Use the Wrong PRN)?

If Beam doesn’t receive payment or the wrong PRN is used, the system won’t be able to match the payment. This triggers the following process:

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Day3:

The super batch in Myaccountant will show a “No Payment Received” status.

This alert includes:

• The correct PRN you need to use
• The total batch amount
• A reminder that you have 5 morebusiness days to make the payment

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Day10:

If payment is still not received or correctly matched, Beam will automatically cancel the batch and refund any unmatched money.

What If You Paid Late Using the Old PRN?

If you make the payment after the batch is cancelled using the original PRN, there are two options:

Option 1: Re-submit and Contact Support

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• Create a new super batch in Myaccountant.
• Create a new super batch in Myaccountant.
• Then contact our support team, we’ll raise a ticket with Beam to link your previous payment to the new batch.

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Option 2: Wait for Refund and Start Again

• Wait for Beam to automatically refund the payment (this usually happens 10 business days after funds are received)
• Once refunded, simply submit a new batch and make the payment using the new PRN provided.

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On the same day if submitted prior to 3:30pm AEST. If you submitted your batch after 3:30pm AEST, Beam will debit the payment the following business day.

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